Lucky 31 KYC Verification Process
Lucky 31 requests KYC to confirm identity, address, and payment ownership. The casino triggers checks at registration risk flags, before the first withdrawal, after large withdrawals, or when account details change.
- Identity (ID/Passport): Submit a clear photo or scan of a passport or national ID card. The file must show full name, date of birth, document number, issue/expiry dates, and the photo; all four corners must be visible. Lucky 31 rejects cropped images, black-and-white scans, glare over the MRZ, and expired documents.
- Address proof: Provide a utility bill, bank statement, tax letter, or government-issued residence certificate dated within the last 90 days. The document must show the same full name and full residential address as the account profile; PO boxes do not pass address checks. Screenshots are rejected when they do not show the issuer name, date, and full page layout.
- Payment method: Verify the payment instrument used for deposits before withdrawal approval. For bank cards, Lucky 31 asks for photos of the card showing the first 6 and last 4 digits and the cardholder name; hide the middle digits and CVV. For e-wallets, provide an account screenshot or statement showing the wallet ID/email and matching name; for bank transfer, provide a bank statement page showing IBAN and the account holder name.
Timing: automated checks can clear within 10β60 minutes when images are readable and data matches. Manual review typically takes 24 hours, and extended review takes up to 72 hours when documents need re-submission or when a source-of-funds check is added for high-value withdrawals.
Current state: Lucky 31 runs KYC at withdrawal stage and on risk triggers, using ID, address, and payment ownership checks. Most cases clear within 24 hours if documents match the account profile.