A promo code in Lucky 31 is a short text code you enter to unlock a specific bonus. The bonus is tied to the code, for example a deposit match, free spins on a named slot, or a cashback credit. Each code has fixed rules: an expiry date, an eligible currency, and a minimum deposit amount.
Lucky 31 publishes promo codes in three places: the “Promotions” page inside your account, email campaigns sent to verified addresses, and partner pages that list current offers. Codes are single-use per account unless the terms say otherwise, and the casino rejects codes from expired campaigns or from regions blocked by the offer rules.
Log in to Lucky 31, open the cashier, and choose “Deposit.” Enter the promo code in the field labeled “Promo code” before confirming the payment, then complete the deposit to attach the bonus to that transaction. If the code is for free spins without a deposit, go to “Promotions,” open the relevant offer, paste the code, and press “Activate,” then check “My bonuses” to confirm it applied.
Examples of made-up Lucky 31 promo codes: LUCKY31WELCOME (deposit match), SPIN31BOOK (free spins on a selected slot), CASH31WEEKEND (cashback credit). If a code fails, the cause is always one of these: the code expired, you didn’t meet the minimum deposit, you used a payment method excluded by the offer, or the bonus was already claimed on your account.
Summary: In Lucky 31, you find promo codes in account promotions, emails, and partner pages, then apply them in the cashier before paying or inside “Promotions” for no-deposit offers.
Open Lucky 31, tap Sign Up, enter your email and a password, then confirm your email from the link you receive. The form also asks for your name and date of birth to complete verification later.
Lucky 31 keeps Log In in the top-right corner on desktop and in the top menu on mobile. If you don’t see it, open the menu icon and the Log In link appears there.
Lucky 31 accepts Visa and Mastercard deposits with a $10 minimum. Deposits post instantly in the cashier once the payment is approved.
Lucky 31 processes withdrawals in up to 24 hours after you request them, then the payment method adds its own transfer time. The first payout can take longer if your ID check is still pending.
Lucky 31 asks for a photo ID and a proof of address dated within the last 3 months, uploaded in the verification page. If you used a bank card, support can also request a masked card photo showing only the last 4 digits.
Open the bonus page in your account and tap the terms link next to the active offer. Lucky 31 lists the wagering multiplier, time limit, max bet, and which game categories count toward wagering.
Lucky 31 places Live Chat in the Help section and also as a chat icon on most pages when agents are online. If chat is offline, the same area lets you send a message by email form.
| Player type | Bonus | Wagering | Free Spins | Valid for |
|---|---|---|---|---|
| Newcomer | 100% up to $300 | x35 bonus | 100 spins | 7 days from claim |
| Regular | 50% up to $200 (weekly reload) | x30 bonus | 50 spins | 3 days from claim |
| VIP | 75% up to $1,000 (weekly reload) | x25 bonus | 100 spins | 7 days from claim |
At Lucky 31, a wagering requirement (wager) is the total amount you must stake on eligible games before a bonus and its bonus-related winnings can be withdrawn; the calculation uses the bonus amount, a multiplier (for example, x30), game contribution rules, and any maximum-bet limit set by the bonus terms.